Last updated: 06/13/12
We at Retail Grocers Group, Inc. (“Retail
Grocers Group,” “we,” “us,” or “our”) created this privacy notice (“Privacy
Notice”) because we know that you care about how information you provide to us
is used and shared. This Privacy Notice relates to the information collection
and use practices of Retail Grocers Group in connection with our website located
at www.finefaresupermarkets.com (the “Site”) and the Service.
By visiting our
Site and/or using our Services, you are agreeing to the terms of this Privacy
We do not collect any personal information from you unless you
voluntarily provide it to us.
When you sign up to become a Registered User, you
will be asked to provide us with certain personal information, such as your
name, email address and password. We may also ask for your home address, home
phone number and/or cellular phone number. If you provide us with your cellular
phone number, you consent to receive text message from us and/or Stores relating
to the Service and/or Store Content.
Like most web sites, we use automatic data
collection technology when you visit our Site to record information that
identifies your computer, to track your use of our Site, and to collect certain
basic information about you and your surfing habits. This information includes
information about your operating system, your IP addresses, browser type and
language, referring and exit pages and URLs, keywords, date and time, amount of
time spent on particular pages, what sections of a website you visit, and
similar information concerning your use of the Site and the Services (the “Usage
We may collect this Usage Information by using cookies and pixel
tags (also called web beacons or clear gifs). Cookies are small packets of data
that a web site stores on your computer’s hard drive so that your computer will
“remember” information about your visit. Pixel tags are tiny graphics with a
unique identifier, similar in function to cookies, and are used to track the
online movements of web site users. You can reject cookies by following the
directions provided in your Internet provider’s “help” file. If you reject
cookies, you may still visit the Site, but may not be able to use some areas of
the Site and/or the Services.
We do not collect personally identifying
information in this way, but if you’ve provided us with personally identifying
information we may associate that information with the information that is
collected automatically. Automatic data collection may be performed on our
behalf by our services providers.
We may use your
Personal Information and the Usage Information in a manner that is consistent
with this Privacy Notice and the context of our relationship with you. We will
use the personally identifying information collected on the Site for the
· To respond to your requests and to provide you with the
· To respond to your inquiries and contact you about changes to this
· To send you Store Content and other material regarding products or
services of the Stores or other third parties.
· For any other purposes
disclosed at the time the information is collected or to which you consent; and
· As otherwise specifically described in this Privacy Notice.
We may also use
other information to enable us to customize your user experience.
disclose aggregate data regarding user behavior as a measure of interest in, and
use of, our Site, such as overall patterns or demographic reports that do not
describe or identify any individual user.
The Stores are independently owned
companies operating under the “Fine Fare Supermarkets” name, and are third
time to time share personally identifying information and other information with
the Stores, and the Stores may provide you directly with information about the
products and services that they offer. To the extent required by law, you will
be given the opportunity to opt-out of such sharing.
We, like many businesses,
sometimes hire other companies to perform certain business-related functions.
Examples include mailing information, maintaining databases, hosting services,
and processing payments. When we employ another company to perform a function of
this nature, we provide them with the information that they need to perform
their specific function. We require such third parties to maintain the
confidentiality of such information and use such information only as necessary
to provide us with designated services.
If we or all or substantially all of our
assets are acquired, we expect that the information that we have collected,
including personally identifying information, would be transferred along with
our other business assets.
We may disclose user information to government
authorities, and to other third parties when compelled to do so by government
authorities, at our discretion, or otherwise as required by law, including but
not limited to in response to court orders and subpoenas. We also may disclose
user information when we have reason to believe that someone is or may be
causing injury to or interference with our rights or property, other users of
this Site, or anyone else that could be harmed by such activities.
We take commercially reasonable steps to protect the
Personal Information and the Usage Information from loss, misuse, and
unauthorized access, disclosure, alteration, or destruction. Please understand,
however, that no security system is impenetrable. We cannot guarantee the
security of our databases, nor can we guarantee that the information you supply
will not be intercepted while being transmitted to and from us over the
You may update the
information that is stored in your user account in by visiting our Account
If you wish to stop receiving promotional e-mails
from us, you may do so by visiting our Account Management page. You may also
choose to unsubscribe from our emails by following the instructions in the
bottom of the email..
This Site contains content, services, advertising
and other materials that link to web sites operated by third parties. We have no
control over those other sites, and this Privacy Notice does not apply to them.
The Site and the Services are operated in
the United States. If you are located outside of the United States, please be
aware that any information you provide to us will be transferred to the United
States. By using the Services and/or providing us with any information, you
consent to this transfer.
We do not knowingly collect Personal
Information from children under the age of 13 through the Services. If you are
under 13, please do not give us any Personal Information. We encourage parents
and legal guardians to monitor their children’s Internet usage and to help
enforce our Privacy Notice by instructing their children to never provide
Personal Information through the Services without their permission. If you have
reason to believe that a child under the age of 13 has provided Personal
Information to us, please contact us, and we will endeavor to delete that
information from our databases.
Notice is effective as of the date stated at the top of this Privacy Notice. We
may change this Privacy Notice from time to time, and will post any changes on
the Site as soon as they go into effect. By accessing the Site or using the
Services after we make any such changes to this Privacy Notice, you are deemed
to have accepted such changes. Please refer back to this Privacy Notice on a
If you have questions about this Privacy
Notice, please e-mail us at firstname.lastname@example.org with “PRIVACY NOTICE”
in the subject line.